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K-Bridge Case Management System ® helps manage
the customer support cases from case logging to case closure for any
organization.It helps create customer case (through which customer might have
reported problem(s) or asked question(s)) workflow between Customer Support
Agents that are part of one or more geographically dispersed Customer Support
Centers and back-end office operations (such as product divisions, field
divisions, sales & marketing divisions, etc) personnel. For more information on
K-Bridge Case Management System ®, click
here.
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Please note that K-Bridge Case Management System ® is available
as a single package along with K-Bridge Defect trackign System ®.
For more information on K-Bridge Defect Tracking System ®, click
here.
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